Privacy Policy

1. Introduction

Welcome to eatby.ai. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how eatby.ai, Inc. ("eatby.ai", "we", "us") collects, uses, and shares information about you when you use our platform, including our website, mobile applications, and related services.

2. Information we collect

We collect information you provide directly to us, including:

• Account information (name, email address, password, profile photo)
• Identity verification documents (government-issued ID)
• Food safety certifications and professional credentials (for cooks)
• Payment information (processed securely by Stripe)
• Communications you send through our platform
• Reviews and ratings you submit
• Booking details and preferences
• Allergen and dietary preference information

3. How we use your information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Verify the identity and credentials of cooks
• Send booking confirmations, receipts, and service notifications
• Connect guests and cooks for booking purposes
• Display listing information and search results
• Detect and prevent fraud, abuse, and safety issues
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Sharing your information

We share your information in the following circumstances:

• With cooks and guests: To facilitate bookings, we share necessary contact and profile information between guests and cooks involved in a booking.
• With service providers: We share information with Stripe (payments), Google (maps and authentication), and other trusted service providers who assist us in operating our platform.
• For legal reasons: We may disclose your information when required by law or to protect the rights and safety of our users.
• With your consent: We may share your information with third parties when you have given us explicit permission to do so.

5. Data retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may delete your account at any time, after which we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

6. Your rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, including marketing.
• Opt-out: Opt out of marketing communications at any time via the unsubscribe link in emails or your account settings.

7. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. Essential cookies are required for the platform to function. You can control optional cookies through your browser settings or our cookie preference center. See our Cookie Policy for more details.

8. Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure password hashing, and regular security audits. Payment data is processed exclusively through Stripe and never stored on our servers.

9. Children's privacy

eatby.ai is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

10. Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at: